Vikingwoman wrote:Here's another reason why Oatie is right about the people in Pace.
I bought a two in one staple gun and staples in Lowe's about a month ago. The gun did cable wires and square staples. I went to use it the other night and discovered the square staples didn't fit. The salesguy is the one who gave me the staples for the gun. So I go in Lowe's to trade for the right size staples and couldn't find the size. So I call for the salesguy who looks and says "we don't sell those kind of guns I haven't seen one in four years. "So I go up to the customer service desk and tell them my story about buying the gun there and the guy saying they don't sell these guns. I ask her could she look up on my credit card and see that I purchased it there. She says she can't do anything like that so she calls the manager who calls the salesguy back up and they say could I have bought the gun at Home Depot? I say "no. I bought it here." Now I have a gun that is useless because I can't use it w/o staples. So the customer service woman asks for my credit card and tries to return the staples and it doesn't come up as purchased. The woman says" you didn't purchase that here." The salesguy says" I've never seen one like that in four years" again. All three are looking at me like I'm senile now and I quietly said "I bought the gun here." The manager says" well, bring in the gun and we'll look at it." I leave to go to my car and am thinking "are you senile?" Tonight it's a whole new set of people and I tell my story again only I brought my useless staple gun. The customer service girl immediately pulls up my credit card account and tells me the staple gun had been recalled which is why they don't have the staples and finds where I had purchased the gun. I said"I thought you couldn't pull up purchases and she says" yes, we can." She refunds it back and I said" so I'm not senile?" She says" pardon me?" I then said never mind and made a mental note the next time I saw that woman I would pull out that refund receipt.
sheeesh only in pace do sales people make mistakes lol