I needed an Echo test of my heart before they could determine in my weakened state if I was eligible for lung surgery to remove marble size NET tumors in my lungs and bronchial tubes. My wife and I sat in the waiting room for the test where we witnessed the worse of the American health system.
We saw person after person get surprised that the cost of the test is $2,200.00, and that people with large copay and having not met their deductible were required to pay $1,000.00 before the test could be given. First, they did not have a confidential area to discuss this and it was in ear shot of everybody in the waiting room. Second, the doctors who ordered these tests did not give any forewarning to patients to check with their insurance as there are usual out of pocket costs. It was horrifying to see people almost get up and leave because they did not have 1k to put down. Worse was after fully scaring and humiliating the patient, the Northwestern people said that they could accept half or five hundred dollars. People were sick and digging in their purses asking if they could post date a check because they would not have five hundred dollars in their account until today.
I went up hoping that would even think of treating me like that but with my constant use of my deductibles and having very good insurance, they told me I was set for the test and to take a seat. I immediately got online and read the Northwestern administration the riot act. They are violating Hippa law with this lack of privacy, but worse they are hurting patients and making their situation worse. I suggested that bad insurance should be identified. With check in, those with bad insurance should be called to a desk which is closed and confidential. That there is NO excuse for a doctor or the staff of the echo department not to contact a patient PRIOR to the procedure to let them know that they have options OTHER than somebody playing Vito and beating them up in a public waiting room. I have been raising hell since I have been home, and I WILL get this changed. You see the good thing about a slow cancer is that you stick around long enough to make positive changes. My suggestions have been followed after I wrote the President of Northwestern about how they handle very sick cancer victims on the 21st floor, and if they keep finding illness in this worn out body, I will probably visit every damn floor of the hospital, but we must improve our system. Please do not think like I did when I was healthy that everything is okie dokie in our health care system. Do not think the affordable care act was anything but a temporary stop on the journey for affordable insurance for all Americans. I will not sit by and watch people get hurt........I think they wish I was dead at Northwestern, but they keep emailing me asking for my feedback, and that is exactly what winners do.......they take the criticism and improve. It is time for America to be a winner again......lets get medicare for all, and treat every American with respect, not just the fortunate ones like myself who has good insurance. This really is a life and death struggle and Bernie has this right.
We saw person after person get surprised that the cost of the test is $2,200.00, and that people with large copay and having not met their deductible were required to pay $1,000.00 before the test could be given. First, they did not have a confidential area to discuss this and it was in ear shot of everybody in the waiting room. Second, the doctors who ordered these tests did not give any forewarning to patients to check with their insurance as there are usual out of pocket costs. It was horrifying to see people almost get up and leave because they did not have 1k to put down. Worse was after fully scaring and humiliating the patient, the Northwestern people said that they could accept half or five hundred dollars. People were sick and digging in their purses asking if they could post date a check because they would not have five hundred dollars in their account until today.
I went up hoping that would even think of treating me like that but with my constant use of my deductibles and having very good insurance, they told me I was set for the test and to take a seat. I immediately got online and read the Northwestern administration the riot act. They are violating Hippa law with this lack of privacy, but worse they are hurting patients and making their situation worse. I suggested that bad insurance should be identified. With check in, those with bad insurance should be called to a desk which is closed and confidential. That there is NO excuse for a doctor or the staff of the echo department not to contact a patient PRIOR to the procedure to let them know that they have options OTHER than somebody playing Vito and beating them up in a public waiting room. I have been raising hell since I have been home, and I WILL get this changed. You see the good thing about a slow cancer is that you stick around long enough to make positive changes. My suggestions have been followed after I wrote the President of Northwestern about how they handle very sick cancer victims on the 21st floor, and if they keep finding illness in this worn out body, I will probably visit every damn floor of the hospital, but we must improve our system. Please do not think like I did when I was healthy that everything is okie dokie in our health care system. Do not think the affordable care act was anything but a temporary stop on the journey for affordable insurance for all Americans. I will not sit by and watch people get hurt........I think they wish I was dead at Northwestern, but they keep emailing me asking for my feedback, and that is exactly what winners do.......they take the criticism and improve. It is time for America to be a winner again......lets get medicare for all, and treat every American with respect, not just the fortunate ones like myself who has good insurance. This really is a life and death struggle and Bernie has this right.